Real local people answering the phone. Priority response for urgent issues during our business hours (Monday through Friday, 8:00 AM to 5:00 PM). One- to three-day scheduling for non-emergency work across Jacksonville, Onslow County, and the surrounding areas.
Best for: Urgent issues, immediate scheduling questions, talking through your situation with a real person.
Best for: Non-urgent inquiries, document submission, follow-up communication.
Coastal NC service area
If you’re experiencing a drain backup, sewage overflow, flooding, or another urgent drainage issue, please call our office directly during business hours for the fastest response. Contact form submissions and emails are monitored regularly, but they are not intended for emergency service requests. Calling us ensures we can assist you as quickly as possible.
For non-emergency service such as scheduled drain cleaning or sewer camera inspection. The form lets you describe the situation in detail so we can prepare the right truck and equipment before arrival.
For documentation requests, follow-up questions after service, and questions about scope that don’t require immediate response.
We respond to all non-emergency contact within one business day. During business hours, urgent calls receive a priority response and the soonest available appointment.
Ellis Elite Plumbing & Drains is based in Jacksonville and serves Onslow County and the surrounding areas.
